EVV Videos
Mobile Visit Verification
Sandata Mobile Connect is the software application being used for electronic visit verification. The employee will be able to check-in and check-out for their visits for the services provided during that time. The mobile visit verification is currently the preferred and recommended option for EVV. It is available on both iOS and Android devices.
Telephonic Visit Verification
Telephonic Visit Verification uses the client’s landline to submit the employee’s hours. The employee will call iLIFE’s toll-free TVV phone number to start and end their day. TVV is recommended if using the mobile visit verification is not an accessible option.
Call Reference Guide – Telephonic Visit Verification (TVV)
Call Reference Guide – Telephonic Visit Verification Group Visits (TVV)
Fixed Visit Verification
Fixed Visit Verification uses a small device that stays at the client’s home. The device provides are 6-digit verification number for the check-in and check-out times. The employee will then have to call iLIFE’s toll-free TVV phone number and enter the 6-digit codes to submit their times. Please note FVV is only available if EVV and TVV is not an accessible option and is considered the last resort.
Call Reference Guide – Fixed Visit Verification (FVV)
Electronic Visit Verification: An Introduction
An introduction to Electronic Visit Verification
IRIS Participant-hired Worker Relationship Identification Form (F-01201A)
Family Care Electronic Visit Verification (EVV) Live-in Worker Identification form (F-02717)
Reference Guide – Mobile Visit Verification (MVV)
Electronic Visit Verification: Troubleshooting Tips
Troubleshooting tips for Electronic Visit Verification
Reference Guide – Mobile Visit Verification (MVV)
Call Reference Guide – Telephonic Visit Verification (TVV)
Call Reference Guide – Telephonic Visit Verification Group Visits (TVV)
Call Reference Guide – Fixed Visit Verification (FVV)
iLIFE Participant-Hired Worker EVV Training
Virtual training lead by iLIFE and the Wisconsin Department of Health Services (DHS) on Electronic Visit Verification.