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IRIS Vendors

Required ForwardHealth Enrollment

Wisconsin Medicaid has changed provider enrollment requirements. All our providers delivering Medicaid waiver authorized services must enroll or revalidate with Wisconsin Medicaid through the ForwardHealth Portal by December 31, 2025. It can take several weeks for ForwardHealth to review and approve your application. You must start this process now so your application is approved and your contracts and services are authorized by March 31, 2026. This will allow you to get paid next year.

If your enrollment or revalidation is not approved by March 31, 2026, you will:

  • Not continue to receive payment from us.
  • Not get reimbursed by Wisconsin Medicaid for dates of service on and after April 1, 2026.
  • Lose your contract with the MCO or IRIS participants you work with.
  • Lose your IRIS authorizations, if applicable.
  • Lose business from people covered by Medicaid.
  • Disrupt services for the people who depend on you, who will have to find other providers.
  • Worsen the provider shortage in Wisconsin, and cause more strain on remaining providers.

Most providers should submit a new provider enrollment application on the ForwardHealth Portal to get a Medicaid-issued provider ID. Use the Enrollment Checklist (PDF) for help.

  1. Go to the Provider Enrollment for Adult Long-Term Care page.
  2. Select Start Provider Enrollment Application under Quick Links.
  3. Follow the prompts to apply.

Supportive home care agencies with EVV-only provider Medicaid IDs have a quicker process. They’ll upgrade their EVV-only enrollment to full Medicaid enrollment. It’s called revalidation. Use the EVV Revalidation Checklist (PDF) for help.

Select Revalidate Your Provider Enrollment and provide the information requested

Go to forwardhealth.wi.gov

Log in to your EVV secure Portal Provider account

Resources

  1. Training and informationProvider Enrollment for Adult Long-Term Care
  2. Support: Call Provider Services at 800-947-9627.
    • Representatives are available Monday–Friday, 7 a.m.–6 p.m. Central time.
    • When you call, say, “LTC Waiver” at the menu prompt to speak with a representative about LTC provider enrollment.
  3. Updates and notificationsSign up for the Adult LTC Waiver Provider email list

Get Started Today

  1. Learn about the requirement and find key resources, including recorded trainings and live trainings: LTC Provider Enrollment. Read the Enrollment Provider Checklist
  2. Check out the Enrollment Criteria then click “enrollment application” or go online at www.forwardhealth.wi.gov and click “Become a Provider” in the top left of the screen
  3. Get Connected – You can get notifications sent right to your email. Sign up for the Adult LTC Waiver Provider email list at Subscriptions
Why do I need to enroll in ForwardHealth?

The enrollment process changed because federal law changed.

A federal law called the 21st Century Cures Act required states to have more control over Medicaid provider enrollment. And, the Affordable Care Act required states to look at providers and vendors more closely. The new enrollment process connects providers and vendors directly with DHS for background checks, credentialling review, and enrollment.

If you have more questions or need help you can call Provider Services at 800-947-9627. They are available Monday – Friday 7am-6pm. When you call, say “LTC Waiver” at the menu prompt to talk with someone about enrollment.

Enrollment isn’t complete until your application is approved, which can take up to 60 days. APPLY NOW to avoid payment lapses or delays in 2026

Live trainings can be found at LTC Provider Enrollment

Visit LTC Provider Enrollment for several training videos you can watch anytime

If you have more questions or need help, you can call Provider Services at 800-947-9627. They are available Monday through Friday, 7 a.m. – 6 p.m. When you call, say “LTC Waiver” at the menu prompt to talk with someone about enrollment.

• Start by reading the Enrollment Provider Checklist. Then, go to the Enrollment Criteria on the ForwardHealth website and click on “enrollment application” to fill out the required forms.

• After you receive your Medicaid-issued provider ID from ForwardHealth, visit the iLIFE Forms page, choose Vendor, and complete the iLIFE forms.